At Rentro, we make paying for your stay simple, secure, and flexible—wherever you are.
Accepted Payment Methods #
1. Cards #
We accept all major debit and credit cards for seamless booking.
Supported cards include:
- Visa
- Mastercard
- Verve (Nigeria)
Why use cards?
- Instant confirmation
- Secure checkout
- Widely accepted for all bookings
2. Bank Transfers #
Prefer direct payments? You can complete your booking via bank transfer.
How it works:
- Select Pay via Transfer at checkout
- Receive Rentro’s secure account details
- Complete your transfer within the given time window
- Get booking confirmation once payment is verified
Best for:
- Local users
- Large bookings
- Users who prefer offline banking
3. International Payments (Coming / Supported for Select Users) #
We’re building for a global community. Diaspora users can pay securely from anywhere in the world.
Options may include:
- International debit/credit cards
- Cross-border payment gateways
- FX-enabled checkout (where applicable)
Benefits:
- Book Nigerian stays from abroad
- Transparent currency conversion
- Secure global payment processing
Security & Protection #
Your safety is our priority.
- End-to-end encrypted transactions
- Secure payment gateways
- Fraud monitoring and protection
- No storage of sensitive card details
Payment Timing #
- Instant bookings: Charged immediately upon confirmation
- Reserved bookings: Payment deadlines apply
- Transfers: Must be completed within the specified timeframe
Refunds & Cancellations #
Refund eligibility depends on the property’s cancellation policy.
- Fast processing for eligible refunds
- Original payment method is typically used
- Clear terms shown before booking
Need Help? #
If you experience any issues with payments:
- Contact Rentro Support (24/7)
- Get real-time assistance in-app or on the web
- We’ll help resolve issues quickly and securely
Simple. Secure. Global. #
That’s how payments work on Rentro.
